Ideal LiftsIdeal Lifts


Our experienced and highly trained lift engineers provide local maintenance, repairs and refurbishment services on all types of passenger, goods and access lifts.


Our personal approach to all aspects of work and attention to detail will ensure we keep your lift in the best possible condition, as well as keeping you up to date with the latest technology and statutory requirements.


We offer a 24/7 emergency breakdown service to all customers 365 days a year, and our easy to understand and fair pricing structure means we do not charge for mileage or travelling time.

Call us on

01837 659734

Or send us a message

First Impressions Count

That’s why on our first service visit we provide:

  • 100 point inspection survey with full summary report
  • Free emergency release training (subject to contract type and risk assessment)
  • Site specific risk assessment and log card

‘Communication is excellent, I’m always aware of when an engineer will be attending’

Care Home Manager in Plymouth

Maintenance Contracts

All of our maintenance contracts include:

  • Regular maintenance visits
  • Adjustment and lubrication for optimum performance
  • Your own dedicated Account Manager
  • Immediate warning of weak or faulty components
  • Priority access to our 24-hour emergency callout service

Call us on

01837 659734

Or send us a message
Lift Service Maintenance

Maintenance Contract Options

  • Four types of service contract are available to suit you and your lift equipment, each with the flexibility to be tailored to your exact requirements.
  • During the regular planned maintenance visits our fully qualified lift engineers will inspect, clean, lubricate and adjust components for optimum performance and complete a report, detailing the work carried out.
  • Short and long term contracts are available to suit your business and budget.





Regular maintenance visits tick tick tick tick
Adjustment and lubrication for optimum performance tick tick tick tick
Your own dedicated account manager tick tick tick tick
On site risk assessment and documentation tick tick tick tick
24-hour emergency callout tick tick tick tick
Immediate warning of weak or faulty components tick tick tick tick
Replacement of lamps and alarm bell batteries tick tick tick
Regular cleaning in the lift shaft, pit and motor room tick tick tick
No charge callouts in normal working hours tick tick tick
Immediate attention to faulty components tick tick
Replacement of all faulty components tick tick
All repairs, including replacement parts tick tick
No charge for callouts 24/7 tick

24 Hour Call Out

  • We maintain a number of lifts in care homes, apartment blocks, schools and hotels throughout the UK, so we fully appreciate how important a reliable lift is to our clients.
  • For this reason we pride ourselves on providing outstanding preventative maintenance, should your lift fail however, our locally based network of engineers are available 24 hours a day to give a rapid response when you need us.
  • Priority access to our 24/7 emergency callout service is available to all of our customers, 365 days a year.
  • …and we don’t charge for our travelling time or mileage

Call us on

01837 659734

Or send us a message

‘Response time is always quick from our local engineer’

Sports Ground Manager in Somerset

Repair And Refurbishment

Like all equipment, lifts eventually become worn, outdated and in need of upgrading. We offer a comprehensive repair and refurbishment service ranging from the smallest repair to get your lift back into working order, to a complete refurbishment and overhaul project.

Upgrading your lift to modern standards can not only improve its appearance, ride quality and reliability, but will undoubtedly improve on site health and safety.

We also offer a range of modern LED lighting upgrades to save energy and lamp replacement costs.

Call us on

01837 659734

Or send us a message
Memco Panachrome Light Curtain

Examples of our work

Below is an example of a major refurbishment job we have recently completed. This included:

  • Formica wall coverings
  • Amtico safety flooring
  • Brushed stainless steel handrail, skirt, bump and coving rails
  • Safety mirror to upper rear wall
  • White ceiling with six energy saving LED spotlights including 3-hour rated emergency backup system
  • Full height stainless steel car operating panel complete with engraving, tactile illuminated push buttons, voice enunciator, digital indicator, and open protocol autodialler





‘The engineer that carries out our services is very polite and efficient’

Care Home Manager in Somerset

Why Choose Ideal?

We do things differently…

  • No travelling time or mileage charges on callouts
  • Free surveys and condition reports
  • We adhere to the LEIA code of practice for lift maintenance
  • Fully qualified engineers with many years experience
  • A genuine 24 hour emergency callout service
  • We are a professional company offering a personal service and a single point of contact when you phone
  • Automatically receive job sheets by email on completion
  • Transparent pricing structure – No hidden costs
  • All engineers are qualified first aiders and are CSCS certified
  • Straight forward honest advice
  • A rapid callout response service from locally based engineers providing a high level of first time fixes
  • Flexible contracts and terms tailored to you and your lift equipment – Short and long term options
  • A strong and highly valued reputation from a company that takes pride in our work and appearance
  • Clear lines of communication from a trustworthy and friendly team you can rely upon
  • Established supplier network with most spare parts available from stock or next day
  • Daily updates on repair and refurbishment projects
  • We offer the care, attention and dedication that you and your lifts deserve
Ideal Lifts Service and Repair

Call us on

01837 659734

Or send us a message

Service Areas

Ideal Lifts Service have local engineers to provide full coverage in the following areas:




Bristol & Bath







East Sussex














South Wales




West Midlands

West Sussex



© 2018 Ideal Lifts - All rights reserved.