Service & Callout

Super-efficient, very quick responses, and very reliable, highly recommended. Thanks to all team members and we hope to continue to have a good relationship with us.

Apartment Manager in Bristol

As a local Managing Agents, we use Ideal Lifts across many of our sites to service and maintain the lifts. They are efficient and organised and always make sure that the lifts are maintained up to standard and respond to call out requests in a timely manner. Pleasure to have working alongside us

Managing agent in Somerset

I would like to take the opportunity to thank Ideal Lifts and especially the engineers who have nursed our lift for the last couple of years. I will be passing on your details to our buyer and recommending your services to them.

Conference Facility Manager in Torbay

Anytime we have had an issue they have always responded quickly and sorted the issue or came up with suggestions.

Day Care Centre in Plymouth

We've just started a new contract with these fine folks to look after our building's lift. They are far better (quicker and more thorough) at communicating than our previous service contractors. The service engineer was very polite and punctual.

Caretaker of an Apartment Block

[Your engineer] always does an excellent job, with little or no interruption to our business, he is a real credit to your company.

Facilities Manager of a Museum in Bath

I would like to tell you that I was impressed with how well your service is explained and detailed.

Platform lift owner in Somerset

[Your engineer] was a pleasure to have on site and most helpful

Property Consultants in Central London

Thanks for your excellent responsive quality service

Independent Safety Examiner in Dorset

I experience major problems re lack of response from [other lift companies] and I am happy to say your company always respond and deal with matters

Property Coordinator for a Management Company in Bedfordshire

I have recently changed our business to you from a national company whose customer service was not good. I chose you because you were local and all my dealings with you have been professional and efficient - you have responded to us quickly and provided all the information we need without having to chase it.

Team Leader at a Registered Charity in Devon

We can’t praise your company enough. We get through with no problem and your response is great.

Private platform lift owner in Taunton

Your service is first rate and, having endured years of sub-standard expensive service from a competitor, it is a relief and a pleasure to deal with you.

Manager at a Registered Charity in Reading

We changed to [your] company approximately 3 years ago and are very pleased with the service. Your service engineer has good manners and got to the fault straight away.

Director of Block Management Company in Taunton

We have site visits twice a year, which are arranged through the office efficiently. Providing us with good continuous, no hassle, service.

Private platform lift owner in Beckenham, Kent

The engineer who visited worked really hard and was determined to find the faults.

Private platform lift owner in Hampshire

…really glad we moved to you to look after our lift. The service is already a 100% improvement on the last people we used!! Thanks again for the great service we have received so far.

Facilities Team Leader at a Registered Charity in Exeter

Your engineers do a wonderfully thorough job, and the six services a year give me a secure feeling about the reliability of the lift.

Private platform lift owner in East Devon

The engineer that carries out our services is very polite and efficient.

Care Home Manager in Somerset

Response time is always quick from our local engineer.

Sports Ground Manager in Somerset