Our Service Team - Ideal Lifts Service

Steve Matthews

Service Director

Lift tester and font of knowledge.

Alison Bright

Finance Manager

Jonathan Bryant

Commercial Manager

Always working on innovative ways to improve quality and customer satisfaction. Your point of contact for major projects and refurbishments.

Michelle Luddington

Repairs Support Coordinator

Responsible for providing quotations for repairs and upgrades, and working alongside Jo in coordinating repair work.

Helen Van Dort

Data Coordinator

Data specialist dealing with internal systems, ensuring electronic job sheets are processed in a timely manner.

Jo Cleave

Operations Coordinator

Responsible for organising the engineers diaries. Booking appointments for services, callouts and repairs. Always happy to help.

Claire Stone

Repairs Support Coordinator

Happy to help with any queries, and will quickly get back to customers with any questions they may have regards to upgrades and repairs.

Sarah Kiersey

Contracts & Finance Coordinator

Responsible for looking after your maintenance contracts, processing annual renewals and helping with upgrades!

Chris Short

Service Manager

Actively working to improve quality and effectiveness of our service, whilst promoting the highest level of safety within the field.