Like all equipment, lifts eventually become worn, outdated and in need of upgrading. We offer a comprehensive repair and refurbishment service ranging from the smallest repair to get your lift back into working order, to a complete refurbishment and overhaul project.

Upgrading your lift to modern standards can not only improve its appearance, ride quality and reliability, but will undoubtedly improve on site health and safety.

We also offer a range of modern LED lighting upgrades to save energy and lamp replacement costs.

To the right is an example of a major refurbishment job we have recently completed. This included:

Formica wall coverings | Amtico safety flooring | Brushed stainless steel handrail | skirt, bump and coving rails | Safety mirror to upper rear wall | White ceiling with six energy saving LED spotlights including 3-hour rated emergency backup system | Full height stainless steel car operating panel complete with engraving | tactile illuminated push buttons | voice enunciator | digital indicator | and open protocol autodialler





Send us a message

Call us on 01837 659 734

Request a call back

  • I would like to pass on my thanks to your Service Supervisor for his professionalism and help in repairing my lift.

    Platform Lift Owner in Mid-Devon

  • Thanks for the detailed report, we are grateful for your engineers skill.

    Property Manager in North Devon

  • I really appreciate your help. You have been extremely helpful and patient, and the gentleman who came to take the details was exceptional. I would most certainly recommend Ideal to anyone in the future.

    Director of Property Management Company in Cheltenham

  • We like your engineer very much, he really knows his stuff. This also goes for the quick response time from yourselves.

    Office Manager in Gloucester

  • We are very pleased with the service you give us and the lift is working better than ever before

    Manager of registered charity in Reading

  • Just a short note to confirm that [your repair engineers] have done a good job in replacing the floor and threshold strip in the lift. Thank you for your prompt attention to this matter – I just wish all contractors were as efficient and caring as Ideal Lifts.

    Director of Property Management Company in Truro, Cornwall

  • May I just comment on how efficient and responsive I have found your team to be; you are extremely helpful and have provided excellent service – I am really impressed with Ideal Lifts

    Business Operations Manager at Tuition and Publications business, Feltham

  • The Engineer who has come out to us is excellent, very prompt, explains everything and is very friendly.

    Private platform lift owner in Somerset

  • [You have] competent and well-informed engineers who share their approach to the problem and are proud to relate the working standards that they adhere to.

    Property Committee Elder at a church in Wiltshire

  • Your engineer put right a fault which 3 engineers and 1 technician [from another lift company] failed to achieve. I found his diligence to the job refreshing and helpful.

    Director of Museum in Southampton

  • Your engineer is very pleasant and always explains what has been carried out. A pleasure to have around.

    Business Centre Manager in Gloucester

  • Communication is excellent, I’m always aware of when an engineer will be attending.

    Care Home Manager in Plymouth

Quality Policy

IDLS Quality Policy

Open Protocol Policy


Why Choose Ideal?

We do things differently…

  • No travelling time or mileage charges on callouts

  • Free surveys and condition reports

  • We adhere to the LEIA code of practice for lift maintenance

  • Fully qualified engineers with many years experience

  • A genuine 24 hour emergency callout service

  • Fixed price repair quotes

  • Transparent pricing structure – No hidden costs

  • Dedicated Account Manager – Always speak to the same person

  • A high level of first time fixes

  • Straight forward honest advice

  • A rapid callout response service from locally based engineers providing a high level of first time fixes

  • A strong and highly valued reputation

  • All engineers are qualified first aiders and are CSCS certified

  • Pride in our work and appearance

  • A trustworthy and friendly team you can rely upon

  • Flexible contracts and terms tailored to you and your lift equipment – Short and long term options

  • Highest quality equipment chosen over cheaper products on repairs and refurbishments

  • Clear lines of communication with electronic job sheets and invoices sent by email

  • Established supplier network with most spare parts available from stock or next day

  • We offer the care, attention and dedication that you and your lifts deserve

Service Areas

Ideal Lifts Service have local engineers to provide full coverage in the following areas:

Bristol & Bath
East Sussex

South Wales
West Midlands
West Sussex