At Ideal Lifts Service, we cut through the complexity with expert support, clear pricing, and flexible maintenance plans tailored to you.
We take care of the details so your lift runs smoothly – Making it one less thing to worry about.
We offer five contract types designed to suit your lift equipment and operational needs—each fully customisable to match your exact requirements.
During every scheduled service visit, our qualified lift engineers will inspect, clean, lubricate, and adjust key lift components to ensure optimal performance. On completion you’ll automatically receive a detailed digital report outlining all work completed.
Whether you need a short-term solution or a long-term partnership, our contracts are built to fit your business and budget. We can even lock in pricing for multiple years, giving you cost certainty and peace of mind.
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| Regular service visits | |||||
| Adjustment and lubrication for optimum performance | |||||
| Your own dedicated service coordinator | |||||
| On site risk assessment and documentation | |||||
| Digital job reports and invoices sent automatically by email | |||||
| Immediate warning of weak or faulty components | |||||
| Priority access to our 24-hour callout support service | |||||
| Regular cleaning in the lift shaft, pit and motor room | |||||
| Replacement LED lamps and VRLA batteries | |||||
| No charge lift fault callouts in normal working hours | |||||
| Repair and replacement of faulty components | |||||
| No charge for lift fault callouts 24/7 |
We believe the maintenance of lifts should be simple, flexible, and transparent.
Unlike some lift service companies, our maintenance contracts give you complete freedom with:
See how we compare below:
We believe the maintenance of lifts should be simple, flexible, and transparent.
Unlike some lift service companies, our maintenance contracts give you complete freedom with:
See how we compare below:
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Feature
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Ideal Lifts Service Maintenance Contracts
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Typical Contracts from Other Companies
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|---|---|---|
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Minimum Contract Length |
✅ No minimum contract Need a short-term contract? No problem |
❌ 12-month minimum commitment
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Notice Period |
✅ One-month notice Fair and easy to change should you need to |
❌ Three-month notice period |
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Contract Flexibility |
✅ Full flexibility Change contract type or service frequency anytime |
❌ Fixed contract terms with little to no flexibility |
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24/7 Autodialler Call Monitoring |
✅ No extra charge Included as standard with all lift contracts |
❌ Additional charges for having access to their call centre |
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Visit Planning |
✅ Contact before every visit
You're in control of when an engineer can attend
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❌ No option to pre-book visits |
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Service Schedule |
✅ Thorough servicing We operate a comprehensive 12-phase service plan |
❌ Basic service schedules with hidden extra charges such as cleaning and oil top ups |
Ideal Lifts Service Maintenance Contracts
Typical Contracts from Other Companies
Minimum Contract Length
✅ No minimum contract
Need a short-term contract? No problem
❌ 12-month minimum commitment
Notice Period
✅ One-month notice
Fair and easy to change should you need to
❌ Three-month notice period
Contract Flexibility
24/7 Autodialler Call Monitoring
✅ No extra charge
Included as standard with all lift contracts
Visit Planning
Service Schedule
Your lift should be regularly serviced to ensure it remains safe and reliable to use.
Lift owners or duty holders have a specific responsibility to ensure the safety of others, while using the lift. In particular they are responsible for the safe use of the lift, which includes its safe operation, condition (maintenance) and compliance with relevant statutory requirements.
They may be required to explain to the authorities how these responsibilities have been discharged. This is usually by way of providing evidence of a regular servicing and maintenance regime together with a record of periodic thorough examinations by a competent person (see LOLER examinations).
This depends on a number of factors including how old it is, how much it’s used and what condition it is in.
On average, six service visits per annum is adequate for most lifts.
Our maintenance contracts start from £150 + VAT and can be customised to suit your own requirements.
We offer a number of different levels of contract cover depending on your own requirements.
Contact one of our team today to discuss your options. More information can be found here.
Ideal Lifts Service have local engineers to provide full coverage in the following areas:
• Bedfordshire • Berkshire • Birmingham • Bristol & Bath • Buckinghamshire • Cambridgeshire • Cornwall • Derbyshire • Devon • Dorset • East Sussex • Essex • Gloucestershire • Hampshire • Herefordshire • Hertfordshire • Kent • Leicestershire • London • Northamptonshire • Nottinghamshire • Oxfordshire • Rutland • Somerset • South Wales • Suffolk • Surrey • Warwickshire • West Midlands • West Sussex • Wiltshire • Worcestershire
We have expertise in all types of lifts including passenger, goods and disabled access platform.
We don’t offer our services on dock levelers, sky-jacks, tail-lifts, cherry-pickers or 2/4 post vehicle lifts.
You can contact us by phone or email to book a service. Alternatively our Operations Team can provide you with dates in advance so you know exactly when your local lift engineer will be attending throughout the year.
Whilst most customers choose a 12 or 24 month contract, there’s no minimum term and we are happy to provide short-term contracts for our customers.
Yes, we can offer fixed-price contracts for up to five years, giving you extra control over your budget.
No, we don’t believe it’s right to charge customers extra for being able to phone us outside of normal office hours. You can phone us at any time on 01837 659 734.
One of our team will contact you shortly.