Our Team

Ideal Lifts Limited

Ideal Lifts Service Limited

Gary Bright

Executive Chairman

Began as apprentice lift engineer, in September 1975, 40+ years in lifts, still learning.

Jonathan Bryant

Commercial Director

Always working on innovative ways to improve quality and customer satisfaction. Your point of contact for major projects and refurbishments.

Louise Honey

Managing Director

Celebrating her 20th anniversary with the Company in January 2024, and regards Ideal Lifts as her 2nd home. Believes, there is no such thing as problems, only solutions.

Michelle Luddington

Repairs Support Coordinator

Responsible for providing quotations for repairs and upgrades to our customers, working alongside Claire Stone.

David Whorwood

Director

Ask David to help with your design and layout in all modern methods of construction, a specialist installing passenger lifts within timber frame and light gauge steel structures, Modular and MMC design.

Helen Van Dort

Data & Invoicing Coordinator

Data specialist handling internal systems, ensuring electronic job sheets are processed in a timely manner and processing invoices for works carried out.

Steve Bown

Project Engineer

Steve has been working in the lift industry for over 25 years, for both independent and major lift companies as a lift fitter, tester, supervisor, and manager.

Steve holds both NVQ3 and NVQ4 in hydraulic and traction lifts.

Jo Cleave

Operations Coordinator

Responsible for organising the engineers diaries. Booking appointments for services, callouts and repairs. Always happy to help.

Gail Cleverdon

Marketing & Business Integration Manager
Gail joined Ideal Lifts in 2016 and manages our website and social media accounts. She creates all the business literature and also manages the business systems for the Commercial and Technical teams.

Claire Stone

Repairs Support Coordinator

Provides support to Danielle for LOLER processing and producing quotations for lift repairs and upgrades alongside Michelle. Prioritising out of service lifts to get your lift up and running as soon as possible.

Kieran Coyle

Digital Design Engineer

Completed an NVQ Level 3 in Digital Design Engineering and a Level 3 Diploma in Construction & the Built Environment.  Kieran heads up our design team.

Sarah Kiersey

Contracts & Finance Coordinator

Responsible for looking after your maintenance contracts, offering bespoke solutions and processing annual renewals and account queries.

Paul Gibbings

Commercial Manager

Jumping in with both feet at the very beginning of the sales process, Paul is more than happy to assist our clients from when we first receive their enquiry right the way through to when the design and commercial aspects have been agreed. He is also one of the very few people in the world who finds lifts fun and interesting……much to his families delight!

Steve Short

Operations Director

A lift industry professional for over 40 years, bringing the benefit of his experience and customer focus to the Team.

Lily Howard

Operations Manager

Lily originally joined us in 2022 as Business Administrator, supporting both the commercial and operations teams.  Having completed her Level 3 Diploma in Business Administration, Lily has been promoted to Operations Manager in 2024, and now oversees our day to day operations and works closely with our Project Manager to ensure a job well done.

Danielle Harris

Test & Examination Coordinator

Danielle coordinates LOLER examinations and LG1 testing, reporting outcomes to our customers and processing certification and documentation.

Kelly Stevens

Accounts & HR Manager
Worked as part of the accounts team at Ideal Lifts since 2013. Kelly is AAT Level 2 qualified and working towards her Level 3 Advanced Accounting Diploma. Kelly deals with all aspects of the accounts function for Ideal Lifts.

George Croton

New Business Coordinator

George is our New Business Coordinator and is your first port of call for all new enquires and contract queries, assisting both our new and existing customers.

Alex Zalepa

Project Manager

Responsible for the day-to-day management of ongoing projects, Alex is committed to providing the best support for our clients throughout the installation process. His first few months at Ideal Lifts have so far been ‘varied, fulfilling, and productive’. Long may that continue!!

Liam Balman

CAD Technician

Started July 2022, recently finished studying NVQ Level 3 in Digital Design engineering and Level 3 Diploma in Construction and the Built Environment with Dudley college.

Angela Moys

Business Administrator Apprentice

Angela joined Ideal Lifts Ltd. in May ’24 to get a head start before beginning her studies. 

Angela is working towards achieving her NVQ Level 3 in Business Administration.

Her course includes on the job training and projects combined with remote learning sessions.

Jordan Trist

Trainee Project Technician

Jordan has joined us to provide support to our field-based Project Engineer.  He will be working towards his Level 3 NVQ Diploma in Engineering Maintenance through L.I.T.S Limited.

Tania Coker

Senior Administrator

Tania has joined us as Senior Administrator within the New Lifts Sales Department and her role will focus on overseeing and managing all sales administration activities within the department, ensuring smooth and efficient operations.

Ideal Lifts Limited

Gary Bright

Executive Chairman

Began as apprentice lift engineer, in September 1975, 40+ years in lifts, still learning.

Louise Honey

Managing Director

Celebrating her 20th anniversary with the Company in January 2024, and regards Ideal Lifts as her 2nd home. Believes, there is no such thing as problems, only solutions.

David Whorwood

Director

Ask David to help with your design and layout in all modern methods of construction, a specialist installing passenger lifts within timber frame and light gauge steel structures, Modular and MMC design.

Steve Bown

Project Engineer

Steve has been working in the lift industry for over 25 years, for both independent and major lift companies as a lift fitter, tester, supervisor, and manager.

Steve holds both NVQ3 and NVQ4 in hydraulic and traction lifts.

Gail Cleverdon

Marketing & Business Integration Manager
Gail joined Ideal Lifts in 2016 and manages our website and social media accounts. She creates all the business literature and also manages the business systems for the Commercial and Technical teams.

Kieran Coyle

Digital Design Engineer

Our newest recruit, recently completed an NVQ Level 3 in Digital Design Engineering and a Level 3 Diploma in Construction & the Built Environment.

Paul Gibbings

Commercial Manager

Jumping in with both feet at the very beginning of the sales process, Paul is more than happy to assist our clients from when we first receive their enquiry right the way through to when the design and commercial aspects have been agreed. He is also one of the very few people in the world who finds lifts fun and interesting……much to his families delight!

Lily Howard

Operations Manager

Lily originally joined us in 2022 as Business Administrator, supporting both the commercial and operations teams.  Having completed her Level 3 Diploma in Business Administration, Lily has been promoted to Operations Manager in 2024, and now oversees our day to day operations and works closely with our Project Manager to ensure a job well done.

Kelly Stevens

Accounts Manager
Worked as part of the accounts team at Ideal Lifts since 2013. Kelly is AAT Level 2 qualified and working towards her Level 3 Advanced Accounting Diploma. Kelly deals with all aspects of the accounts function for Ideal Lifts.

Alex Zalepa

Project Manager

Responsible for the day-to-day management of ongoing projects, Alex is committed to providing the best support for our clients throughout the installation process. His first few months at Ideal Lifts have so far been ‘varied, fulfilling, and productive’. Long may that continue!!

Liam Balman

Digital Design Engineer Apprentice

Started July 2022, currently doing a 30-month course studying NVQ Level 3 in Digital Design engineering and Level 3 Diploma in Construction and the Built Environment with Dudley college.

Angela Moys

Business Administrator Apprentice

Angela joined Ideal Lifts Ltd. in May ’24 to get a head start before beginning her studies. 

Angela is working towards achieving her NVQ Level 3 in Business Administration.

Her course includes on the job training and projects combined with remote learning sessions.

Jordan Trist

Trainee Project Technician

Jordan has joined Ideal Lifts Ltd. to provide support to our field-based Project Engineer.  He will be working towards his Level 3 NVQ Diploma in Engineering Maintenance through L.I.T.S Limited.

Tania Coker

Senior Administrator

Tania has joined us as Senior Administrator within the New Lifts Sales Department and her role will focus on overseeing and managing all sales administration activities within the department, ensuring smooth and efficient operations.

Ideal Lifts Service Limited

Jonathan Bryant

Commercial Director

Always working on innovative ways to improve quality and customer satisfaction. Your point of contact for major projects and refurbishments.

Michelle Luddington

Repairs Support Coordinator

Responsible for providing quotations for repairs and upgrades, and working alongside Jo in coordinating repair work.

Helen Van Dort

Data & Invoicing Coordinator

Data specialist dealing with internal systems, ensuring electronic job sheets are processed in a timely manner.

Jo Cleave

Operations Coordinator

Responsible for organising the engineers diaries. Booking appointments for services, callouts and repairs. Always happy to help.

Claire Stone

Repairs Support Coordinator

Provides support to Danielle for LOLER processing and producing quotations for lift repairs and upgrades alongside Michelle. Prioritising out of service lifts to get your lift up and running as soon as possible.

Sarah Kiersey

Contracts & Finance Coordinator

Responsible for looking after your maintenance contracts, processing annual renewals and helping with upgrades!

Steve Short

Operations Director

A lift industry professional for over 40 years, bringing the benefit of his experience and customer focus to the Team.

Danielle Harris

Test & Examination Coordinator

Danielle coordinates LOLER examinations and LG1 testing, reporting outcomes to our customers and processing certification and documentation.

George Croton

New Business Coordinator

George is our New Business Coordinator and is your first port of call for all new enquires and contract queries, assisting both our new and existing customers.

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