Home » Lift Service » Lift Repair
Whilst older lifts rarely need to be completely replaced, they do need to be repaired and updated to remain reliable throughout the duration of their life, and to keep in compliance with modern standards and regulations.
Lift repair works are typically very unique to the lift installed. With each project we undertake, we tailor our quotations to suit your own requirements and budget in the most efficient and cost-effective way possible.
We offer a comprehensive repair service, which ranges from replacing minor components, to more advanced refurbishment and overhaul projects for all types of traction and hydraulic lifts.
Our hydraulic lift repair services include:
Our traction lift repair services include:
Our goods lift repair services include:
Our disabled access lift repair services include:
We independently assess the advice you’ve received and prioritise works so you know what’s urgent and what can wait:
Almost certainly yes, it is a very rare occurrence to find a lift is beyond repair and needs replacing.
Contact us today to arrange for a survey to establish repair and upgrade options.
We can offer to mothball your lift to make it safe and help prevent the ingress of dirt and potential misuse over time.
We would make you aware in the first instance and offer our quotations for repair or replacement of the part.
Our engineers carry a variety of stock items on their vans for use on site. If an item is not held in stock, we are also supported by a range of UK based suppliers who are able to provide fast delivery of parts.
Some of our customers opt to pre-authorise us to fit replacement spare parts from our van stock, when found necessary, up to a specific value whilst we’re already on site. This can save time attempting to seek authorisation for the works whilst our engineer is on site and reduces the chance of us having to leave the lift switched off and returning at additional cost once authorisation has been received. £100 would typically cover the cost of replacement batteries, lamps, belts and door shoes as necessary. £250 would typically cover the cost of a replacement UPS device, essential for the emergency release of trapped passengers.
Absolutely. We have an established supplier network ensuring readily available spares for all makes of lift, including:
Aritco, Axel, Cibes, Carlos Silva, Dalby, Doppler, Electra-Vitoria, Elex, Express Evans, Foulds, Gartec, H&C, IGV, Kone, IMEM, Kleemann, Metalift, Motala, Macpuarsa, Nami, Orona, Otis, NTD, Pickerings, Pollock, Raloe, Schindler, Stannah, Terry, Thyssen, Vimec & Wessex.
This depends entirely on the circumstances, but generally OEM parts are fitted apart from when these are no longer available. In some cases aftermarket options can result in a shorter lead time and cost, whilst balancing quality and longevity.
Often yes. We always review and present options to help our customers make an informed choice where appropriate. In cases where an older electronic PCB is no longer available we can often have these professionally repaired at minimal cost compared to replacing an entire lift control system.
Unless stated otherwise in your quotation, all of our repair works come with a full 24-month parts and labour warranty subject to a maintenance contract being in place with us.
Just a short note to thank Ideal Lifts for their prompt & excellent service. Your engineers were as helpful as possible and clearly did their work to a very high standard.
Thank you! You guys are a joy to work with 😊
You have been very efficient; you’re the only company to come back to me and therefore got our business. Well done on customer service.
Quick responses. Very thorough. We enjoy working with Ideal Lifts and are grateful for the amazing service they provide to us.
Great service and very friendly, helpful engineer. Thank you.
Just started using Ideal Lifts and had our first service/repair, I can't fault them at all - From Claire's efficiency in the office, sourcing parts and keeping me updated to Adam who visited, his attention to detail, finding a fault of a poor connection which had not been solved by our previous lift company.
We'd like to take the opportunity to thank you all for your support this year. We very much appreciate your help, quite often at the last minute, ensuring the College estate is ready for our students.
When trying to find an engineer to fix our lift, I contacted over 30 companies. However, of the handful who replied, only Sarah from Ideal Lifts helped us with our enquiry and gave us the best advice. I highly recommend this company. Many thanks again!
We would like to say we are very happy with all your engineers that you have sent to us, they are polite, courteous, knowledgeable and are a credit to your company.
May I just comment on how efficient and responsive I have found your team to be; you are extremely helpful and have provided excellent service – I am really impressed with Ideal Lifts.
The Engineer who has come out to us is excellent, very prompt, explains everything and is very friendly.
A very personal thank you for the speedy response over the last couple of days. Equally, the more vulnerable residents are also happy to the lift working again. Your engineers were very kind to assist and accompany one of our residents down this morning - she appreciated that gesture.
[You have] competent and well-informed engineers who share their approach to the problem and are proud to relate the working standards that they adhere to.
I really appreciate your help. You have been extremely helpful and patient, and the gentleman who came to take the details was exceptional. I would most certainly recommend Ideal to anyone in the future.
I just wanted to say thank you for sending such a fantastic proactive team today, they were absolutely fantastic and I look forward to seeing them again.
Thanks for your prompt reply, the service from Ideal lifts has been excellent. I would like to go ahead with the works, a considerably better price than our current lift maintenance provider!
Everything seems to be working well, your engineer was polite and cleaned after he worked. We look forward to working with you in the near future.
We must say your chaps were a pleasure to have there, they were so quiet, cheerful and really helpful operating the lift for us when they could. Really good job all round and many thanks for looking after us so well.
The resident directors are really happy with the engineers that attended a few weeks ago to replace the flexes.
I just wanted to give some feedback about the engineer that attended today, as he was extremely helpful and experienced. He was here for long time and did not leave until he had got to the bottom of the issue. The guy today was very helpful, we really appreciate that, thank you.
I would like to pass on my thanks to your Service Supervisor for his professionalism and help in repairing my lift.
Thanks for the detailed report, we are grateful for your engineers skill.
We like your engineer very much, he really knows his stuff. This also goes for the quick response time from yourselves.
We are very pleased with the service you give us and the lift is working better than ever before.
Just a short note to confirm that [your repair engineers] have done a good job in replacing the floor and threshold strip in the lift. Thank you for your prompt attention to this matter – I just wish all contractors were as efficient and caring as Ideal Lifts.
Your engineer put right a fault which 3 engineers and 1 technician [from another lift company] failed to achieve. I found his diligence to the job refreshing and helpful.
Your engineer is very pleasant and always explains what has been carried out. A pleasure to have around.
Communication is excellent, I’m always aware of when an engineer will be attending.
One of our team will contact you shortly.