About

New Lifts

Ideal Lifts Limited are market leaders in offsite passenger lift solutions for modern methods of construction (MMC) including timber frame, modular methods of building and light gauge steel (LGS).

Specialising in lifts for:

  • Offsite construction
  • Residential (public & private)
  • Schools
  • Social housing
  • Hospitals
  • Rooftop developments
  • Existing buildings

Lift Service

Ideal Lifts Service Limited offer a comprehensive maintenance, repair and refurbishment service ranging from the smallest repair to get your lift back into working order, to a complete refurbishment and overhaul project.

Specialising in maintaining lifts in:

  • Residential apartment blocks
  • Care homes
  • Offices
  • Schools and colleges
  • Industrial and factory units
  • The hospitality industry
Ideal Lifts Ltd.

Company Founded

Ideal Lifts Limited were established

2003

Director and Partner

David Whorwood joined as Director and Partner

2007

Larger Premises

Both businesses moved to larger premises in Okehampton

2009

Operations Director

Louise Honey was appointed as Operations Director

2013

Installer of the Year

Finalist ‘Installer of the Year’ at the Offsite Awards with our passenger lift and Frame System

2018

Ideal Frame System

7th generation of Ideal Frame System

2022

Featured in the Guardian

Installation in London’s tallest mass-timber commercial building, featured in Guardian Newspaper

2023

Accreditation

Safety Schemes in Procurement (SSiP) accreditation with Acclaim

2023

Recertification

ISO 9001:2015 Quality Management System recertification with BSI

2023

Office Move

Ideal Lifts Limited moved offices

2023

Awards Finalists

Double industry awards finalists - Structural Timber & Offsite Awards

2023

Managing Director

Louise Honey was appointed as Managing Director

2023

Made in Britain

Ideal Lifts Ltd. achieved Made in Britain status for our Frame and Beam Solutions.

2025

IDEAL LIFTS SERVICE LTD

Company Founded

Company founded by Gary, Steve Matthews and Alison to provide maintenance support to sister company Ideal Lifts Ltd

2006

First Independent Customer

Company took on first independent customer as a standalone maintenance provider

2007

Commercial Manager

Jonathan our Commercial Manager joined the team

2010

Major Project

First major lift overhaul and refurbishment project completed in Exeter

2010

Expanded Contract Options

We expanded our range of contracts to include fully comprehensive and longer term options

2012

New Management System

We adopted a fully electronic job management system, revolutionising the business

2015

Repairs Support Coordinator

Michelle our Repairs Support Coordinator joined the team

2016

Remote Monitoring Systems

We started installing advanced remote monitoring systems for ultimate peace of mind

2017

Data & Invoicing Coordinator

Helen our Data & Invoicing Coordinator joined the team

2018

ISO 9001 Certification

We achieved ISO 9001 certification in recognition of our commitment to quality management

2018

Operations Coordinator

Jo our Operations Coordinator joined the team

2020

Repairs Support Coordinator

Claire our Repairs Support Coordinator joined the team

2021

Contracts Coordinator

Sarah Kiersey our Contracts Coordinator joined the team

2021

Introduced Managed SIM Cards

We introduced managed SIM cards for GSM units, simplifying two-way emergency comms for lifts

2022

Operations Manager

Steve Short our Operations Manager joined the team

2023

Commercial Director

Jonathan Bryant was appointed as Commercial Director

2024

Operations Director

Steve Short was appointed as Operations Director

2024

ISO 45001 Certification

We achieved ISO 45001 certification in recognition of our commitment to occupational health and safety management

2025

Repairs Support Administrator

Danielle Harris our Repairs Support Administrator joined the team

2025

Contracts Support Administrator

George Croton our Contracts Support Administrator joined the team

2025

ISO Internal Auditor Certification

Sarah Kiersey our Contracts & Finance Coordinator achieved ISO Internal Auditor Certification

2026

LEIA Membership

We became members of the Lift and Escalator Industry Association (LEIA).

2026

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